Skip to main content

User Guide

Welcome to the NalamDesk User Guide. This section is designed to help Doctors, Receptionists, and Administrators effectively use the application.

Getting Started​

  • Install: Windows .exe, macOS .dmg, or Linux .deb (sudo apt install ./nalamdesk-desktop_*_amd64.deb). The AppImage is secondary and needs FUSE 2; do not extract it.
  • Initial Setup: Step-by-step guide to initializing your secure Vault.
  • Admin Management: Learn how to set up the clinic, manage users, and configure backups.
  • Clinic Operations: A guide to daily workflows like patient registration, queue management, and consultations.
  • Daily Collection: Receipts, the review queue, and the ledger-derived day close.
  • Merging Duplicate Charts: Preview-first merge with rollback for duplicate patient records.
  • Data & Backups: Local backup schedule, retention, restore, and Google Drive redundancy.

Roles & Responsibilities​

RoleKey Responsibilities
AdminSystem configuration, User creation, Custom roles, Data backups.
DoctorConsulting patients, Creating prescriptions, Viewing history, Merging duplicate charts.
ReceptionistRegistering patients, Managing the waiting queue, Recording payments, Archiving charts.
NurseRecording vitals, Monitoring the triage queue.

Only doctors finalize encounters; only doctors and admins merge charts or edit safety data. Admins can compose custom roles, but clinical finalization and merges stay gated regardless.